Warranty Policy

To ensure your peace of mind, we offer a comprehensive warranty program designed to protect your purchase and reinforce your trust in our brand.

1. What's Covered

Our warranty covers manufacturing defects and workmanship issues under normal use conditions:

• Watches: Mechanical failures or structural defects.
• Jewelry & Accessories: Structural damage or design flaws resulting from faulty craftsmanship.

2. Warranty Duration

The warranty period varies based on the product category and manufacturer. Specific warranty details will be clearly stated on your product packaging or purchase invoice.

3. Warranty Exclusions

Please note that the following are not covered under warranty:

• Damage resulting from misuse, accidents, or unauthorized repairs/service
• Normal wear and tear, including minor scratches, fading, or discoloration
• Environmental damage due to exposure to water, chemicals, or other elements beyond the product’s intended durability

4. Filing a Warranty Claim

To initiate a claim:

1. Contact our support team at support@theweartique.com, or reach out to the authorized service center of the respective brand.
2. Provide proof of purchase, including your receipt/invoice, and a detailed description of the issue.
3. Ship the product back to us in its original packaging, along with the required documentation

5. Repair or Replacement

Once we assess your claim, we will take one of the following actions:

• Free Service Repair: If the issue is covered, the item will be repaired at no additional cost.
• Replacement: If repair is not feasible and stock is available, we will provide an identical or comparable replacement product.

For further assistance or inquiries regarding your warranty, please contact us at support@theweartique.com.