Return and Exchange Policy
At The Weartique, your satisfaction is our top priority. If your purchase doesn't meet your expectations, we offer a simple and transparent return and exchange process to ensure a smooth resolution.
1. Return Policy
- Eligibility: Items may be returned within 14 days from the date of purchase.
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Authorization Required: Returns will only be processed once they have been approved by our customer support team.
- Refund Details: Upon approval, a refund will be issued for the product value. Please note that shipping fees are non-refundable.
2. Exchange Policy
- Procedure: Exchanges are treated as a return followed by a new purchase. Once your return is approved and processed, you may place a new order for your desired item.
3. Conditions for Return & Exchange
To ensure a successful return or exchange, please make sure that:
- Items are unused, in their original condition, with all original packaging and tags intact.
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Earrings are non-refundable and, therefore, not applicable for returns.
- Products showing any signs of wear, damage, or alteration will not be accepted.
4. Care/Use Instructions
The customer must comply with all the care/use instructions outlined in the manual where provided.
5. Tabby/Tamara Refunds
For orders paid by Tabby or Tamara, your refund will be processed in accordance with their respective terms and conditions.
Need Assistance?
For personalized support, please contact us at support@theweartique.com.
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Free Shipping
All over UAE above AED 250
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Customer Service
Contact us directly
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Easy Returns
within 14 days of purchase
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Payments
Quick online payments
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Authorized Retailer
100% Original, branded products only